I’m hoping someone can help as I’m incredibly frustrated. Just got new Oticon Agil MiniRites (love them!) and also purchased the streamer with the tv and phone ConnectLine.
I have had no success getting sound with the ConnectLine TV on three tv’s. I am able to pair the system but when turned on there is just a “shhhhhhhssss” and no audio. What I know:
- System works...it pairs and I hooked it through the microphone jack with the adapter and received clear audio.
- First tv is an LG and has only optical audio output...no luck there
- Next two tv's are Sony Bravia sets about 3 years old. Each has an analog audio output and an optical audio output.
I cannot find anything through the tv options on the set, or in the Bravia user manual that suggests there is a method to change from analog to optical audio output.
Thoughts/help please? My primary purpose in getting the streamer was for the tv! Oticon has zero technical assistance or am I overlooking something?
Thanks for any help.