I’ve been using my ComPilot for over a year happily, but this weekend it seems to have died. I have an appointment with my audi tomorrow, but I thought i’d see if there are any workarounds. When I turn the compilot on, the green light flashes and then turns off (no lights display). It wont stream anything either over bluetooth or via a stereo plug in the bottom. When I press the <> and main button to get it to play the demo sounds, nothing happens (LED does not turn purple as expected). I tried the 3-button reset I read about here and nothing happens (no lights). The unit does not seem to be totally dead as I can still use the volume up/down buttons and program switcher. I suspect its the neck loop from reading here. I cant see anything wrong with the cable, but it could be broken inside.
Does this compilot behavior sound like neckloop problems to you? My audi is mainly an Oticon shop, so their experience with Phonak is limited. I hope they have a spare cable to swap in, its funny how important the streamer becomes once you’re used to it.