Actually they set 4 programs up. Upon asking how they differed, I was told that they were increases in volumes. The first was the threshold for barely hearing. I was at that level for about a week, but felt it was just too low and have moved it up to level 3 and turned down the volume on the controller that comes with the system (FineTune Echo or the one on the phone).
This is much better. Even without a HA in my other ear, I am able to understand speech in a quiet setting quite well. However it is accompanied by a raspy almost parallel version of the speech that I am trying to understand the source of. Almost like an echo. A topic for my audi.