Can a Licensed Hearing Aid Technician prescribe, fit and deliver Hearing Aids to a patient with Tinnitus, or does that require a Licensed Audiologist.
Unable to find a licensed, independent, Licensed Audiologist on the Island of Hawaii, I found one on the Island of Oahu.
Due to numerous issues I incurred from Beltone Hearing Aid Center of Hilo Hawaii in 2017–prescribed based upon testing by Joe Palomino, “Hearing Aid Specialist” Hawaii License #157–but not as an Audiologist.
I gently requested Audiologist credentials when I told Joe I was in Grad School in Kentucky to get Hawaii licensure in Clinical Mental Health Counseling–and I wondered the location of his alma mater was in Audiology. He hemmed and hawed, but never answered my question, stating instead that his current Hawaii State License was hanging on the wall. Since then, I have learned many other things I place in the category "Very Interesting", based upon my extensive research of the databases of Hawaii Records, Regulations, Rules, Requirements, License Holders, Tax Records, etc.:
Beltone Hearing Center, or any business with a name including the word "Beltone" is:
- NOT currently registered to operate within the State of Hawaii,
- does NOT have a current Excise Tax License,
- has not filed or paid Excise Tax for at least three years,
- has not filed or paid Hawaii Income Tax for at least three years,
- has not filed or paid Federal Income Tax for at least three years,
- does not appear to have obtained any County of Hawaii building permits required to:
- put up the two signs outside the building, permits for the signs, building space, or connection to Hawaii Electric Light Company,
- occupy the premises at 2100 Kanoelehua St Unit B5,
- the landlord PTC Partners is not concerned because another unspecified company, that according to the grapevine, sounded similar to “RN Resound”, the Danish Hearing Aid Manufacturer that licenses the Beltone technology, is in final negotiations for that very spot,
- any County electrical permits for the signs, building space, or connection to Hawaii Electric Light Company
When I called Beltone, Lisa Deleon, CSR at Beltone of IL, insisted the Hilo Beltone Franchise was owned by Lora Leach, who met all of Beltone’s “strict Franchisee requirements.” When I called Lisa back I told by the Beltone HQ in Glenview, IL that Lora Leach does not appear to have ever held any variety of Professional Hearing Aid credential issued by the State of Hawaii, they refused to look into this issue, as the Beltone Hawaii office had been duly vetted! When I asked Lisa of Beltone to connect me to someone “higher up” in customer service, she informed me only the CEO of Beltone was above her! But when she refused to connect me with the CEO, or provide his contact information, I was beyond shock!
I later learned from Nancy Macklin, Director of External Affairs, Hearing Loss Association of America that after I spoke to her regarding Beltone, she emailed a Stephen, who Nancy referred to as a personal contact that Nancy had because he was the Customer Service Manager of Beltone!
…to be continued.
Aloha from the Big Island of Hawaii,
Glenn P. Ordell