Based on my understanding from you that my Audeo IXs 1st generation Core Tech would work with the ComPilot (except for remote control), I ordered the whole package but so far can’t even get the ComPilot to work and need some encouragement and advice.
I got the complete package in the mail today, and I charged the ComPilot for three hours as directed in the manual. It turns on, but the green light will not stay on except when it is on the charger. When I take it off the charger, the green power light keeps blinking. I tried to see if it would work, plugged in the loop plugs securely, hung it around my neck, have fresh batteries in my Audeo IXs and here’s what happens:
My cell phone bluetooth says it successfully saw and paired with ComPilot, but I cannot hear anything through my hearing aids and no one can hear me;
The microphone for my girlfriend and the ComPilot both turn solid blue saying they are paired but I hear nothing through my hearing aids;
I connected the ComPilot with a double-male stereo cable to music playing on my computer and I hear nothing;
I followed the re-set instructions in the manual and got the violet light but no announcement of streaming or anything else came through my hearing aids;
I used my KeyPilot to turn the volume all the way up on my Audeos and also switched through all the programs including t-coil with no results;
Very puzzled and disappointed as I understood it would work with my first generation Audeo IXs (except for remote control).
I put the ComPilot back on the charger and it turned solid green immediately but if I take it off and turn it on, the green light only flashes.
Does all this mean:
a) It really has to be charged for more time - if so, how long?; or
b) My new ComPilot is defective?; or
c) Compilots really don’t work with 1st gen. Core Tech HAs like my Audeo IXs?
Hoping you see this message and can give me some more advice,
PS Would also be grateful for advice from any other fellow forum members!