ODD that you’d delete this post in 24 hours if you really wanted to gather a statistically valid sample size for your phone interviews. While I would never share a phone number with any unknown source, I’m much more willing to fill out online forms that ask for feedback. Setting my own email addy through “trashmail.com” helps keep the spam to a minimum!
Here we get anonymous requests for our feedback and yet NO ONE from any bona fide HA manufacturing company has ever even sent me a follow-on survey after any purchase I’ve ever made - most of which cost thousands of bucks.
My own dentist follows up EVERY visit with a short survey “How can we do better? Did we make you SMILE today?”
And here, as a retired marketing director, I slap my forehead with the MISSED OPPORTUNITY to get genuine feedback from an ideal survey pool right here. Augh.