Can I program my Beltone Edge aid by myself?
Had a 9:30 appointment at Beltone. We got there early and saw the audiologist. He really didn’t know how to handle me. I told him right up front that my monthly income was $2,000 for myself and my 3 year old son. Usually a customer comes there, buys the edge hearing aid for $1500-$2,000 and then gets life time service which includes an annual hearing exam, cleaning of the aid, etc… I bought the aid at a Thrift store for $1. The same owner here owns multiple Beltone shops. Previously I went to the Pensacola shop and told the woman I was coming from the Philippines where I bought my aid. She hardly gave me the time of day and I had wax in my ear so she dismissed me. I didn’t want to return to see her so I’ve been flushing my ears with a syringe I bought on-line and made an appointment with the same “chain” in Milton. Today I saw the guy there and told him the truth, that I got the aid at a Thrift Store, that I wanted to have a test and wanted the thing programmed for ME. I figured I’d have to pay some amount. He was calling the owner as he worked on me. He gave me a cursory test according to him, only to see if I was in the “correctable” zone. He told me they usually do a much more detailed test. According to the test my Edge hearing aid is just barely capable of correcting my hearing loss in some decibel ranges and incapable of correction in other decibel ranges. So he called the owner and what did the owner tell him. That for $500 they would service me as though I bought the aid there. That is they would test and program this aid that is incapable of correcting my hearing. Furthermore, the owner extended an offer through the audiologist to sell me one of these “outdated” aids he has in stock for $750 along with the service included. Just confirms my feelings about this industry. The good news is he gave me the tube and ear bud sizes so I can now buy them on-line.