I felt like you, but finally gave in and bought a Siemens pure 300 from my audiologist. I had free batteries for two years, and a two year warranty. They did all of that for me. I didn’t have to worry with it. My walk in visits for adjustments, cleaning, etc were free, and I have been in there a lot. IN fact, I have had to send the Siemens Pure 300 off for repair twice during the first 18 months to be repaired under the warranty. A lot of my problems with it not working well were due to the fact that I sweat a lot and moisture got in it. If you have any kind of problems at all, there is no substitute for having a face to face visit with a competent professional to help you figure out the problem and work with the company to get it resolved. Unfortunately, my Siemens 300 quit working one time too many just as I was getting ready to buy a Siemens 301 for my right ear and a MiniTek device to pair it via bluetooth with my cell phone.
My audiologist let me try out the 300 and the 301 together for about a week. They worked great together, but when I went in to buy it, the 300 would not pair with the MiniTek and I asked about getting some kind of deal to replace the 300 with a 301 and was told that Siemens does not do that. I had two choices: Send the 300 in for repair or pay full price to upgrade my old 300 to the 301. I really have not been happy with all the problems with the 300, so I decided to “cut Siemens loose”, spend twice as much money for a better aid, and hope that Phonak is a company with better customer support than Siemens. For $5100 I am purchasing two Phonak Solana MicroP aids and an ICom from my audiologist. Im a little chapped with Siemens, but that’s ok. I understand the 301 is a totally different aid, but it sure looks the same. Siemens didn’t want to give any kind of discount to upgrade my old 300 which was a “hearing aid lemon”. This will be the third time sending the 300 back to the factory as I have six months remaining on the warranty. I will keep the repaired (but for how long?) 300 as a “back up” hearing aid. When the thing works, it’s great. But this time, I’m paying a lot more for what I hope are better aides (this time 2 aids like my audiologist reccommended) from a company I hope will have better customer and audiologist support. With Phonak I will have a three year warranty, and five years of free batteries. And this time I am going to purchase a $25 eargear waterproof sleeve in an effort to head off any moisture problems.
Get the best aid you can afford, but don’t skimp on service. It’s not as simple as putting in the battery and sticking the aid in the ear – you will most likely need more than one adjustment. And, thank God, audiologists are generally very patient people. Just be sure to rob a different bank each time (only kidding).