App Not Connecting to Left KS10 Hearing Aid

Left hearing aid won’t connect to Easy Line Remote, hence I cannot use the app at all. Tried turning hearing aids off then back on - no change.

Any suggestions? Thanks!
Rebecca

What hearing aids do you have?

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Unpair the aids from the phone and re pair.

Kirkland 10.0T

Thanks for the response,
Rebecca

I will keep that in mind… re-pairing has created some difficulties in the past, so I’ll wait before doing that.

fwiw, the app is currently connecting with both aids after powering both down and restarting them.

Thanks again,
Rebecca

Seems it may take un-pairing then forgetting.
Then go through the process of re-pairing the aids to the phone app.

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Great. Suggestions were if restarting wasn’t working.