@BSingleton
I bought from them about 6 months ago.
Like others on here, I got disillusioned by NHS Audiology not really being interested in fine tuning my Nathos Novas, so I decided to go private and viewed the Phonak Audeo Paradise P90 13T as the model that would best suit my needs, and took a screenshot of the price.
I then went to a recommended private Audeologist. I quoted the exact model, for him to investigate. After checking with Phonak, he suggested I bought them direct from Wholesale Hearing, as he couldn’t get them at anywhere near that price. He said he would do the rest when they arrived. They were about £2000. At this stage, I should mention that the arrived with a 20% off voucher, for any future hearing aid purchase (time limited). It may very well be worthwhile buying some batteries or something first, as a voucher may be sent before you buy!
I sent them the hearing test, including conductive and that lower line for ‘uncomfortable level’. They insisted on all 3 parts. I received a phone call a couple of days later asking about dome and tube sizes, and they arrived within a week.
I immediately took them to the pub! At this stage, I would say they were a definite improvement over the NHS, but not by a lot. I still struggled with speech in noise.
The Audiologist measured me up for slimtips. When they arrived, he transformed them, and all of a sudden I could pick out different conversations in the pub.
I found Wholesale Hearing excellent, although I haven’t tested the warranty.
I would recommend them, but I’d also recommend first, finding a decent Audiologist who is prepared to work on hearing aids not purchased through them.
Peter