[edited]
That wasn’t my claim (that you said Transparency Mode doesn’t work). I’m saying that all of the Accommodations (including Audiogram) work (to a degree) in TM for a range of use cases, and that the Audiogram is, from my experience, being taken into account.
I’m more of the empirical sort and give more weight to the measurements and my own experience than customer service messaging.
I’ve left all of the Transparency Mode customizations at default and am only applying or not applying the Audiogram accommodation. It’s a stark difference to me (I can tell that TM isn’t just applying scalar gain), but I’m not in the severe/profound range in the mids/highs. Cliff Olson’s test subject has mild/moderate HL, as do I.
I’d agree that the APP2 is likely totally inadequate for the severe/profound use case, and behind proper HAs for mild/moderate, based on Dr. Cliff’s measurements. I don’t know how much of that difference is hardware vs. software, though there are likely tradeoffs in that area for an earphone with a mid-tier cost of goods (with the usual Apple margins) that isn’t targeted for the HA market.
On its face, APPLY WITH: in Headphone Accommodations refers to one of four modes (Audiogram/Balanced Tone/Vocal Range/Brightness) being applied to Phone/Media/Transparency Mode, where Transparency Mode has additional customizations available on the next screen.
By the way, Ambient Noise Reduction and Conversation Boost are both worthwhile features to experiment with in Transparency Mode. It’s like a lite preview of some of the once-unique features of digital hearing aids. They are only available in Transparency Mode, so if one wants something similar for phone calls on an iPhone, iOS 16.4 has recently brought the FaceTime Vocal Isolation to phone calling; you have to invoke it in the Command Center after a call is started, though.