My audiologist offers five different brands. they also are far easier to get in to see than my local Costco. No appointment needed for cleanings. Knowledgeable audis. The most current models with full features.

Not all independent shops are the same.

2 Likes

Yes, we sell all hearing aids from all 8 major manufacturers and do not work on commission. Not all independent shops are the same.

1 Like

I will second what @mr.smithster said about needing a doctor note. My loss was unequal as it was from a neuroma. Costco wanted a note from the doc stating that I am OK for hearing aids. They would certainly have done the test, but if the loss looks to be abnormal in any way they may ask for something from a doc. It’s more a cya from Costco than anything else…

I think, as was noted, get a hearing test, see what kind of loss you have and what aids are appropriate for it, then so some research… At least costco is not a hard sell so that’s a plus.

1 Like

I just went through the process to get my first hearing aids. Initially I went to an audiologist recommended by my primary care doctor and had my hearing checked. She referred me to an ENT since there was a 20db difference between my right and left ear, who then sent me for an MRI. The MRI didn’t find any problems so back to the audiologist, who gave me a choice of tier 1, tier 2, tier 3 or tier 4 hearing aids, with the top tier 4 hearing aids priced at $5K. Didn’t discuss features, or even what brand they were (turns out they were Resound, which is all they offered). So I tried the Costco route - waited 3 weeks to get an appointment and had my hearing checked again. The test conducted by the Costco tech (not an audiologist) was every bit as through as the test done by the audiologist, and the two audiograms matched almost exactly. I had the choice of 5 different brands of hearing aids, tried three of them in the store and settled on the Kirkland KS10’s. I just picked them up yesterday, the fitting and training was very thorough and included a Real Ear Measurement test. The tech re-ran the REM test several times making tweeks to the programming until the REM showed a very close match to the audiogram. I paid $1400 for two hearing aids, and that includes unlimited in-store and remote visits to address any issues as well as cleaning. I can return or exchange them for different hearing aids for 6 months and they come with a 3 year warranty. Costco really does offer good hearing aids at attractive prices plus the added benefit of the extended return privilege and after sale support. The only issue with Costco is the competence of the technician. In my case I got a highly competent tech and that led to a good experience, but others haven’t been so lucky. If I was to do it all over again I wouldn’t hesitate to go to Costco again and, if I ended up with a tech that wasn’t quite up to snuff I would try another Costco or another tech at the same Costco.

3 Likes

It is reasonable to go to Costco for an eval without seeing a doctor first. It is true that if they discover something concerning that they will refer you, but if you have a routine, run of the mill loss, they will fit you with hearing aids. I do think they ask you to sign some sort of a waiver.

I completely agree with MDB. I was totally naive about how to go about getting hearing aids. I asked my Dr, he said go here. It wasn’t until after my first meeting with the audiologist that I figured there had to be a better way and started researching. When the audiologist laid out her very limited and expensive options I knew a visit to Costco was in my future. The benefit I got by going to an audiologist first was they identified the hearing loss discrepancy between my right and left ears and I got the ENT and MRI referral. I took the MRI report with me to the Costco appointment and the tech said if I hadn’t already seen an ENT they would have sent me there before fitting hearing aids. Either way I would have ended up in the same place.

I am still 2 weeks out from getting my hearing aids so I can’t speak to the fitting process yet but my evaluation was great. The last evaluation I had done at my ENT’s audiologist, I left completely unsatisfied. Speech clarity is a huge problem for me and she just didn’t seem to address that. Sure, I had great results with word recognition in a sound- proof booth with words being enunciated carefully and loudly in my headphones but nobody actually speaks that way in real life! I passed on the $$$ aids and just got some internet ones. Then I heard about Costco. I went for my evaluation there and it was so much more comprehensive and took into account the word recognition aspect so much better. The specialist was amazing in her knowledge and manner. I am anxiously awaiting my KS10s!

It’s interesting to see how different everyone’s experiences are. My doctor is the one who recommended Costco to me 6 years ago after I mentioned not being able to afford what the private audi I saw wanted to sell me. Last time I saw him he told me he was going there himself soon. He said of his hearing aid patients, the ones who went to Costco reported the most satisfaction.

Just today at a neighborhood coffee group one of the women was talking about her son’s aids and how they had to be so careful with him so he doesn’t lose them because of the expense to replace. She was astonished to hear that Costco replaced my aids at no cost to me last year when my puppy ate them.

And most of the newer aids include a “find” feature that can help locate a lost aid using the aid app

Just to clarify for my own edification and so as not to lead readers astray, I think the “Find” feature is just in “Made for iPhone” hearing aids so that would indeed be most hearing aids including Resound, Oticon, Signia, Widex , Starkey and related hearing aids (but not Phonak) and only with iPhones.

I have Signia Ax7 aids and an iphone. How do I find the “find” function on my app? (I need a second find function apparently).

I don’t think it’s part of the app. I think it’s in iPhone settings under accessibility. However, I don’t know iPhones. Hopefully somebody who does can offer better help.

Not sure if this counts but my Cochlear processors have the Find Me function using an Android Pixel phone.
And it works.

Great. Is it in the app or the settings of the Pixel phone? I was hoping others would respond. I just don’t want people buying stuff expecting it has the find function and then learning it doesn’t.

It’s in the Cochlear Nucleus Smart app.

1 Like

Resound App, under My Resound (Bottom of App)

My Resound 3d app has the FIND option for Android. I just tried it out and it showed me at the exact address I am currently at. Seems to work fine using my S20

1 Like

@MDB and others, the Find My Phone feature is also embedded in the Oticon ON app for OPN, OPNS, and MORE.
It is available for iphone, and android.

ASHA Android???/

No ASHA requirement. It doesn’t involve audio streaming at all.
The feature is a function of the Phone’s GPS, I think.
This is the instruction sheet:

1 Like